Elite Electrical & Plumbing Ltd is committed to protecting and respecting your privacy. This policy explains how we collect, use and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR).
1. Information We Collect
We may collect and process the following data:
- Name and contact details (phone number, email address)
- Address and property details
- Information provided through contact forms or enquiries
- Details of services requested or provided
- Website usage data (via cookies and analytics tools)
2. How We Use Your Information
We use your information to:
- Respond to enquiries and provide quotations
- Deliver our electrical and plumbing services
- Manage ongoing work and customer relationships
- Improve our website and services
- Comply with legal and regulatory obligations
3. Lawful Basis for Processing
We process your data under the following lawful bases:
- Consent (when you contact us or submit forms)
- Contract (to provide requested services)
- Legal obligation (for compliance and record keeping)
- Legitimate interest (to improve our services and communication)
4. Data Sharing
We do not sell or rent your personal data. We may share your information with:
- Suppliers and contractors where necessary to complete work
- Professional advisers (e.g. accountants)
- Regulatory bodies where required by law
5. Data Storage & Security
We take appropriate measures to protect your data from unauthorised access, loss or misuse. Your data is stored securely and only retained for as long as necessary.
6. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing
- Request data portability
To exercise your rights, please contact us using the details below.
7. Cookies
Our website may use cookies to improve user experience and analyse website traffic. You can control cookie settings through your browser.
8. Contact Us
If you have any questions about this policy or your data, please contact:
Elite Electrical & Plumbing Ltd
Unit 17, Trading Estate, Hopton Rd, Devizes SN10 2EH
info@eliteelectrical.org
01380720281